We want you to love your purchase 💖

✅ Replacement Eligibility

We offer replacement only if:

• The product is damaged

• You received the wrong item

You must contact us within 48 hours of delivery with:

• Order ID

• Clear unboxing video

• Photos of the product

❌ Non-Returnable Items

Due to hygiene and product nature (Oyster Pearl Necklace), we do not accept returns for:

• Change of mind

• Personal preference

• Opened/used products

💳 Refund Policy

Refunds are only applicable if:

• Replacement is not available

• Order is cancelled before dispatch

Approved refunds are processed within 5–7 business days to the original payment method.